Log in to access your account, balance, and bonuses

How do I log in to Sun Palace Casino if I’m on my phone and can’t see the login button?

Open the menu icon at the top of the page and tap Log In , then enter your email or username and password. If the header is blocked, scroll to the top once or switch your browser to “Desktop site.”

What do I do if Sun Palace Casino says my password is wrong even though I’m sure it’s correct?

Use Forgot Password and reset it from the email link, then try again with the new password. If it still fails, turn off auto-fill and type it manually because saved passwords often paste extra spaces.

Can I log in to Sun Palace Casino with Face ID or fingerprint, or do I always need my password?

Sun Palace Casino requires your password for a normal login, but you can enable Face ID or fingerprint in your browser or password manager to fill it faster. If biometric unlock is enabled on your device, it works as the “unlock” step for the saved password.

What should I do if the Sun Palace Casino login page keeps loading forever or shows a blank screen?

Clear the site cache for Sun Palace Casino, then reload and try again in a private window. If you’re on Wi‑Fi, switch to mobile data (or the other way around) because some networks block parts of the login script.

Why am I being asked for a code when I log in to Sun Palace Casino, and where do I find it?

That code is a security check and it arrives by email or SMS, depending on what you verified on your account. Check spam and blocked messages, and make sure your phone number includes the correct country code.

What do I do if I get logged out of Sun Palace Casino every time I close my browser?

Turn on cookies for the site and disable “Clear cookies on exit” in your browser settings. If you use a privacy extension, whitelist Sun Palace Casino so it doesn’t delete the session after each visit.